Contact

Contact Detail

Registered Address

228-229 D-Mall, Netaji Subhash Place, Pitampura, Delhi-110034

Phone

011-45114511

Email

info@signatureglobaltrade.com

Contact Form

Annexure -B – Mandatory Display

Basic details of the SB/DP such as Registration Number, Registered Address of Head Office and branches if any:
Stock Broker/ Depository Participant Name SEBI Registration Number Exchange Member ID/DP ID Registered Address Branch Address (if any) Contact Number Email id
Signatureglobal Comtrade Private Limited INZ000192436   NSE: 90107 BSE: 6651 MCX: 57045 CDSL DP: 12095400 228-229 2nd Floor D-Mall Netaji Subhash Place Pitampura Delhi-110034 Shop No-17/18 Saray Chopta Near Kirori Mandir Haluwasiya Market Bhiwani-127021 Haryana   011-45114511 info@signatureglobaltrade.com
CDSL: IN-DP-684-2022

Investor Grievances Escalation Matrix (DP & STOCK BROKING)

Investor Grievances Escalation Matrix (DP & STOCK BROKING)
Working Hours - 09:00 AM To 6:00 PM (Monday To Friday)
Details of Contact Person Address Contact No Email Id
Customer care Mr. Rahul Gupta 228-229 2nd Floor D-Mall Netaji Subhsah Place Pitampura New Delhi -110034 7291888666 rahul@signatureglobaltrade.com
Head of Customer care Mr. Rahul Gupta 228-229 2nd Floor D-Mall Netaji Subhsah Place Pitampura New Delhi -110034 7291888666 rahul@signatureglobaltrade.com
Compliance Officer Mr. Deepender Kumar Aggarwal 228-229 2nd Floor D-Mall Netaji Subhsah Place Pitampura New Delhi -110034 9205126222 compliance@signatureglobaltrade.com
CEO/Director Mr. Naresh Mittal 228-229 2nd Floor D-Mall Netaji Subhsah Place Pitampura New Delhi -110034 011-45114507 nm@signatureglobalcomtrade.com

Names and contact details

Names and contact details of all Key Managerial Personnel including the Compliance Officer-
Sr. No. Name of the Individual Designation Mobile Number Email Id
1 Mr. Naresh Mittal Director 011-45114507 nm@signatureglobalcomtrade.com
2 Ms. Radhika Mittal Director 011-45114505 Radhika@signatureglobalcomtrade.com
4 Mr. Deepender Kumar Aggarwal Compliance Officer 9205126222 Compliance@signatureglobaltrade.com

Account Opening Flow Chart

Procudure for Filling Greaviance Flow Chart

Complaint Tracking Flow chart

Authorized Persons

Details of Authorised Person’s
S NO Authorised Person's Name Authorised Person Code (Exchange wise) Constitution Status (Approved/ Cancelled) Registered Address Terminal Details (Exchange Wise)
Terminal Allotted (Y/N) No. of Terminals
1 Mohan Kumar Garg NSE-AP2982000031 Individual Approved Plot No.1 Road No 6 F/F Jai Dev Park Near Bhagwan Dass Nagar Delhi-110026 N 0
2 Shantanu Agarwalla BSE-AP01665101157231 Individual Approved 173 SF Deepali Enclave Pitampura Delhi-110034 N 0
NSE-AP2982000051

Authorized Persons

List of Authorised Persons (AP) Cancelled by Members on Account of Disciplinary Reasons  
S No. Authorised Person's Name Status Authorised Person Cancellation Details
Date (DD/MM/YYY) Reason
         

About Company

One of the largest independent full-service retail broking houses to India committed in providing accurate and widespread data for every online share trader

Products

Company

Important Links

Useful Links
Registered Address

228-229 D-Mall, Netaji Subhash Place, Pitampura, Delhi-110034

Email

info@signatureglobaltrade.com

Phone

011-45114511

Signatureglobal Comtrade Pvt. Ltd. Member of NSE​ &​ BSE – SEBI Registration no.: INZ000192436 CDSL: Depository services through Signatureglobal Comtrade Pvt. Ltd. – SEBI Registration no.: IN-DP-CDSL-684-2022 Commodity Trading through Signatureglobal Comtrade Pvt. Ltd. MCX: 57045 – SEBI Registration no.: INZ000192436 and Registered Address: 228-229 D-Mall, Netaji Subhash Place, Pitampura, Delhi-110034. For any complaints pertaining to securities broking please write to ig@signatureglobaltrade.com, for DP related to ig@signatureglobaltrade.com. Please ensure you carefully read the Risk Disclosure Document as prescribed by SEBI | ICF

Disclaimer: Investment in securities market are subject to market risks, please read all the related documents carefully before investing

ATTENTION INVESTORS:

Update your Mobile Number and E-mail IDs with your Stock Broker: “Prevent unauthorized transaction in your Trading/Demat account. Update your Mobile Numbers/Email Ids with your Stock Brokers/Depository Participant. Receive information/alerts of your transaction (Trading A/c) directly from Exchange at the end of the day & Demat Transaction for all debit and other important in your demat A/c directly from CDSL on the same day on your Registered mobile/email.

About CAS facility: For the benefit of the investors SEBI directed Depositories to send the Consolidated Account Statement (CAS) for the investment of an investor in Mutual Funds (MF) and Securities held in Demat form with Depositories. In case the client do not desire to receive CAS then they can opt out of the facility by submitting a request letter to the DP duly signed by all the holders stating that they do not wish to receive CAS as per guidelines prescribed by SEBI in communiqué no. 4816 and 4900

KYC is one time exercise: "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.),you need not undergo the same process again when you approach another intermediary."

Old DIS Booklet Phased out: DIS issued prior to 07-Jan- 2014 Phased out w.e.f. 06-Jan-2016 for Demat Transactions, Kindly contact your DP to receive New DIS to further transaction.

ASBA mandatory after January 1, 2016: "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

Pledge/Block Mechanism: Stock Brokers can accept securities as margin from clients only by way of pledge/block mechanism in the depository system w.e.f. September 01, 2020.

OTP directly from Depository: Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

FAQ: Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.

Margin: Pay 20% (or as per exchange) upfront margin of the transaction value to trade in cash market segment.

CAS: Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

ITORS: “The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time. The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, our servants, and us.”

Beware of fixed / guaranteed / regular returns / capital protection schemes. Stock Brokers (Brokers/Members) or their authorized persons or any of their associates are not authorized to offer fixed / guaranteed / regular returns / capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities / commodities given to the Broker under any arrangement / agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

Do not keep funds idle with the Stock Broker. Please note that your Stock Broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities/commodities, without any transaction on the Exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your Stock Broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of Member as defaulter, the claims of clients against such Defaulter Member would be subject to norms for eligibility of claims for compensation from Member funds / IPF to the clients of the Defaulter Member.

These norms are available on Exchange website at following link: https://www.mcxindia.com/Investor- Services/defaulters/sop-process-faqs-for-handling-of-claims-of-investors-of-defaulter-member

Stock Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin / collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the Broker or associate of the Broker or authorized person of the Broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

Always keep your contact details, viz. mobile number / email ID updated with the Broker. Email and mobile number is mandatory and you must provide the same to your Broker for updation in Exchange records. You must immediately take up the matter with Broker / Exchange if you are not receiving the messages from Exchange / Depositories regularly.

Don't ignore any emails / SMSs received from the Exchange for trades done by you. Verify the same with the contract notes / statement of accounts received from your Stock Broker and report discrepancy, if any, to your Broker in writing immediately and if the Broker does not respond, please take this up with the Exchange/Depositories forthwith.

Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the Stock Broker, compare it with the weekly statement of account sent by Stock Broker and immediately raise a concern to the Exchange if you notice any discrepancy.

Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the Stock Broker, other than a SEBI registered Stock Broker.

Do not deal with unregistered intermediaries (who are not registered with SEBI/Exchanges).

.......... Issued in the interest of Investors

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